Appointments

Urgent Appointment

To request an urgent appointment for today or tomorrow (Monday to Friday)

  • Book an appointment online via SystmOnline
  • Use an online form to request an appointment. We will respond within 2 working days when we are open. We are open Monday to Friday, 8am to 6.30pm
  • Phone us Monday to Friday, 8am to 6.30pm
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm

Routine Appointment

To request a routine appointment in the next 7 days

  • Book an appointment online via SystmOnline
  • Use an online form to request an appointment. We will respond within 2 working days when we are open. We are open Monday to Friday, 8am to 6.30pm
  • Phone us Monday to Friday, 8am to 6.30pm
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm
  • Use the NHS App to book a screening test or vaccination

 

Your appointment

However you choose to contact us we may offer you a consultation:

  • By phone
  • Face to face at the surgery
  • On a video call
  • By text or email

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

How to see the Practice nurse

Consultation is by appointment. Please telephone the surgery or call in person to book an appointment: services offered by the practice nurse

  • Childhood vaccinations
  • Holiday vaccinations
  • Cervical smears
  • Breast examinations
  • General health checks
  • Ear syringing
  • Dressings

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need a chaperone
  • If you need an interpreter
  • If you have any other access or communication needs

Home Visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.

Cancelling or changing an appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

GP Extended Hours

Practices are working in partnership to provide additional GP appointments between 6.30pm – 8pm during the week and also over the weekend. If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.  

Your appointment may be with another practice in the area and may not be at your registered practice.​

Home Visits

If you require an urgent home visit please try to telephone
before 11:00 and try to give the receptionist an idea of what is wrong. This helps the doctor to see the most urgent cases first and also to plan their calls efficiently.

Home Visits Non Urgent

For all non-urgent domiciliary visits including routine geriatric visits, postnatal visits and follow-up after hospital discharge, please telephone to make an appointment with the receptionist before 11:00 if possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Travel vaccinations

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice

Private Medical Examinations

Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc., will require longer than a routine appointment.

These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable page here before arranging any such examination. Please inform the receptionist when arranging such appointments.

View our private medical examination prices.